Legato Claims Associate
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Job description
Roles and Responsibilities
JOB PROFILE: Associate-Freshers
Location: Hyderabad
Qualification: Any Graduate(2018,2019,2020 Passed Out only) Excluding B.E, B.Tech, M.E, M.Tech,
Post Graduates will not be eligible for this role
Process: Healthcare
Designation: Associate
Shifts: 24/7
Position Overview:
Each associate will be responsible for processing applications submitted by members/applicants. The process will include enrollment of applications submitted by applicant into the system accurately within the TAT.
REPORTING TO: Team Leader
ESSENTIAL SKILLS/PERSONALITY TRAITS:
- Good written Communication Skills
- Eye for detail & logical thinking
- Ability to work accurately and efficiently at all times, including peak volume season
- Sensitivity to the confidential nature of the data and proprietary company information
- Flexibility to work in shifts.
OPERATIONAL RESPONSIBILITY:
- Meeting RE & Quality scores
- Completion of cases in queue within specified time frame
- Complete all IDP & compliance trainings
PERFORMANCE STANDARDS:
MEASURABLE:
- RE & Quality scores
- Complete al the transaction assigned within time
- Punctuality & attendance adherence
- Process improvement initiatives
- Accreditation within timelines
NON-MEASURABLE:
Anthem Values
1. Accountable
2. Caring
3. Easy to do
4. Innovative
5. Trustworthy
Legato Guiding principles
1. Ethics
2. Respect
3. Teamwork
Self-motivated & team player
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